Most people — ourselves included — are a lot less productive than they think they are. And they grossly overestimate what they are capable of accomplishing within a given time frame. A task that they estimate will take them one…
As a writer and speaker, I look for the deeper meaning in the words I choose. It doesn’t matter how long the words are, or how difficult to spell or pronounce, or how familiar they are to my audiences. Sometimes…
A reckless driver made a right turn from the left lane and collided with another car. The other driver angrily asked, “Why didn’t you signal?” Without a moment’s hesitation, the driver replied, “I always turn here.” I suspect we all…
I recently came across this wonderful poem by Nancye Sims, “A Creed to Live By.” It captures life’s challenges in a very inspirational fashion, and I hope you learn as much from it as I have. Don’t undermine your worth…
STOP WAITING FOR SUCCESS – BE HAPPY NOW Build More Confidence, Business Mindset, Get Out Of Your Own Way What makes your heart blossom? Are you waiting for success? A few weeks ago, my husband and I adopted a new black-and-white kitten. …
Build More Confidence, Get Out Of Your Own Way, Productivity, Time Management Can you learn to say no? I’ve always been an overachiever – the kind of person who took meticulous notes at school. The one who always studied extra to make sure…
Make Customer Service An Everyday Occurrence In case you haven’t noticed, there is a battle going on across America. It’s a battle to attract workers amid nationwide staff shortages. The U.S. Chamber of Commerce has termed this a “national economic…
The Million Dollar Formula DECLARATION FOR THE DAY: I like to listen. I have learned a great deal from listening carefully. Most people never listen. (Say this 3 times today) You know you got it. You are doing well but…
Comedy writer Bob Orben had an interesting take on customer service: “You go to a coin-operated store and wash and dry your clothes. Then you go to a filling station where you pump your own gas. And on to a…
Build More Confidence, Business Foundation Skills, Get Out Of Your Own Way How do you honor your inner ambition without losing yourself in the process? One of my clients, Lynn, came to me last week and said, “Monica, it feels…