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  • Mackay's Nationally Syndicated Column

Life Lessons From Grandma Ruth

Grandma Ruth

During this season of Thanksgiving, I’m going to take a detour from business advice and focus instead on gratitude.  I am immensely grateful for the opportunity to get to know a remarkable woman whose life lessons are an example for…

  • Mackay's Nationally Syndicated Column

Don’t Forget To Thank A Teacher

Thank A teacher

One day a teacher asked her class, “Can anyone give me a sentence with an ‘object’ in it?” A little girl said, “Teacher, you’re the most wonderful and beautiful lady I’ve ever seen.” The teacher responded, “Thanks, but what is…

  • Mackay's Nationally Syndicated Column

Anticipate The Challenges Ahead

Young female jockey on her horse leaping over hurdle

Back in 1960, when I bought a small envelope company with dreams of becoming a gazillionaire, I could not imagine a world where people just turned on a machine, clicked through some instructions, and paid the electric bill. I didn’t…

  • Mackay's Nationally Syndicated Column

Customer Service Always Matters

Always Matters

A man entered a shoe repair shop and said to the owner, “I just found this claim ticket for a pair of shoes I dropped off … 10 years ago.” “Oh my,” the shopkeeper chuckled.  “Let me take a look…

  • Mackay's Nationally Syndicated Column

Make Sure That What You See Is What You Get

What You Get

I learned many years ago that visualizing or fantasizing is one of the most powerful means of achieving personal goals. This proved true again at the recent women’s U.S. Open Tennis final when 19-year-old Canadian Bianca Andreescu defeated Serena Williams. …

  • Mackay's Nationally Syndicated Column

There’s Nothing Fake About Artificial Intelligence

Artificial Intelligence

It seems like artificial intelligence is taking over the world, leaving many of us non-techies feeling terrified. Yet when you stop to think about it, we all use artificial intelligence (AI) every day.  When we Google something, use Siri on…

  • Mackay's Nationally Syndicated Column

Finding Work-Life Balance

Work-Life Balance

Two friends were talking about their aspirations.  Both had spent several years at the same company, enjoyed the work and the culture, and made advancements in their careers. One friend was surprised to hear that the other had recently turned…

  • Mackay's Nationally Syndicated Column

The World Is But A Canvas To Our Imagination

Imagination

Walt Disney was a giant in the world of imagination.  On Saturdays, Disney took his daughters to a local park to ride the merry-go-round and play.  While sitting on a bench watching his children enjoy their rides, Disney imagined an…

  • Mackay's Nationally Syndicated Column

The Weight Of Our Words

Our Words

There was a young boy who liked to gossip.  His father gave him a bag of nails and told him that every time he gossiped, he should hammer a nail into the back fence. The first day, the boy drove…

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